Planet Urine's Money Back Guarantee
Our products will give you the most thorough spot and stain removal ever. The stains and odors will not come back! We stand behind all of the products with 100% confidence that they will produce the results you expected and paid for. We can do this because we test the premium products on the market today and ONLY provide you with the best-of-the-best.
If the products work to your (and our) expectations keep them and enjoy. If, for any reason, you don't want them, send them back for a complete, no strings attached refund (minus non-refundable shipping charges).
There's Only One Catch
YOU need to do one thing. You have to commit to following our step-by-step instructions. This is the same exact process our Pet Stain and Odor Removal Specialists use. Our products are designed specifically to solve your problems if you use them in the manner in which they were designed.
Return Authorization Instructions
Please follow these Return Authorization Instructions to insure your products are returned safely.
- Seal all containers tightly, to prevent leakage.
- Pack items correctly, and make sure there is sufficient packaging, to prevent damage during shipping.
- Include a copy of your original order Packing Slip, or, a copy of your order. This is important, we need to know who the returned products came from.
- You may find our address, printed on the Packing Slip, that came with your order.
If you do not have your original Packing Slip, here is our return address:
Planet Urine Returns
2490 Waynoka Road
Colorado Springs, CO 80915, USA, Earth
Thank you. We do allow extra time for shipping, so no worries if we don't get it back within exactly 30 days. We'll always honor our Money Back Guarantee! We just want you to be satisfied.